Your IT people, making life easier

We provide IT Support in Swansea and beyond. We simplify, streamline, and supercharge your work.

Ready to make life easier?

Why Octopus 365?

Your IT, Simplified and Supported 365 Days a Year

At Octopus 365, we believe in making IT effortless for you. Our comprehensive services are designed to keep your systems secure, efficient, and up-to-date, all year round. With us, you get proactive support, customised strategies, and a team that’s always ready to ensure your business runs without disruption.

Fast Response Times

Ensuring Quick Resolutions to Keep Your Business Running Smoothly

Fast Response Times

When IT issues arise, every second counts. With our fast response times, we work quickly to identify and resolve problems, minimising disruption and keeping your business operations on track. You can rely on us to provide efficient, effective support whenever you need it.

Security First

Prioritising Protection to Keep Your Business Safe

Security First

In today’s digital landscape, security is non-negotiable. Our "Security First" approach ensures that your systems, data, and networks are safeguarded at every level. From proactive threat monitoring to robust defences, we prioritise the protection of your business, so you can focus on what matters most without worrying about cyber risks.

Value-Driven IT Services

Delivering Quality and Performance Within Your Budget

Value-Driven IT Services

Our value-driven IT services provide you with the technology and support you need, without stretching your budget. We focus on offering high-quality, reliable solutions that optimise your operations while ensuring you get the most out of your investment. With us, you can achieve your business goals efficiently and affordably, without compromising on performance.

ABOUT US

Expert IT Services Backed by Decades of Experience

Founded in 2011, Octopus 365 was built on a foundation of deep industry expertise. Our founder has been working in IT since 1997, bringing over two decades of knowledge and experience to the company. We’ve grown into a trusted partner for businesses, offering innovative, proactive IT services that keep your operations running smoothly. From cybersecurity to cloud solutions, our focus is on delivering customised support to meet your unique needs, all year round. At Octopus 365, we’re committed to providing the technology you need to succeed, backed by a legacy of IT excellence.

% of issues resolved the same day over last 3 months
% of calls answered within a minute over the last year
% of issues resolved on first contact this month
% of issues resolved within our SLA this year
Who we help

We've got your industry covered!

"No matter your field - Early Years, Healthcare or Retail - we’re your go-to IT people,
ready to deliver technology solutions that fit your needs like a glove."

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Early Years & Education

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Financial Services

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Healthcare

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Retail

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Legal Services

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Real Estate

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Hostpitality

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Transportation & Logistics

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Manufacturing

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Energy & Utilities

SERVICES

Our Services, Your Success

From Cybersecurity to cloud solutions, we offer a full suite of IT services designed to keep your business running smoothly and securely.

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Microsoft 365 Cloud

Helping you scale and secure your business in the cloud

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Co-Managed Support

Boosting your IT team with expert assistance

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Disaster Recovery

Ensuring your business bounces back quickly after any crisis

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IT Policies

Strengthening your business with clear, effective tech guidelines

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Patch Mangement

Keeping your systems updated and secure with minimal distruption

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Cyber Security

Protecting your business & data from threats 24x7x365

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On-Site Support

Expert help at your doorstep when you need it.

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Hosted Desktops

Access your work securely, from anywhere, anytime

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Tech Review Meetings

Aligning your IT strategy with your business goals

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Email Protection

Shielding your Inbox from threats and keeping you secure

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Telecoms & Internet

Enhancing your connectivity for smarter, smoother operations

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Help Desk Support

Get instant, friendly IT assistance whenever you need it.

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Asset Management

Tracking and optimising your IT assets with ease

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Endpoint Protection

Securing every device to safeguard your business data

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Security Training

Empowering your team to recognise and prevent Cyber threats

What Our Clients Say

Real results from businesses like yours

At Octopus 365, we take pride in the strong relationships we’ve built with our clients over the years. But don’t just take our word for it—hear directly from businesses who have benefited from our expert IT services. From seamless support to proactive problem-solving, our clients trust us to keep their systems running smoothly and their businesses growing. See how our dedication to IT excellence has made a real impact for companies like yours.

Andy Humphrey
Business Owner
Great products , great service , great people, overall great experience working with James , Rhys and the rest of the team at Octopus 365.
Steve
Operations Manager
Really helpful team, spoke with them in January as I had some hacking scares and they resolved immediately and now manage some small but very much needed IT assistance on a monthly basis for an affordable fee. I arranged a visit to my small business for some CCTV to be fitted, the fitters were great, arrived on time and guaranteed and warrantied the work. very pleased, thanks James and the team.
Transparent Pricing

IT Services That Fit Your Budget

No surprises, no hidden fees. Our flexible pricing options are designed to offer you clear, straightforward costs that align with your business needs. Get the best value from your IT investment without breaking the bank.

Lite User

£20Per Month

Features

  • Patch Management
  • Mailbox Only
  • Email Protection
  • Email Backup
  • Security Awareness Training

Standard User

£50Per Month

Features

  • Patch Management
  • Microsoft 365 Standard
  • Email Protection
  • Email Backup
  • Security Awareness Training
  • Endpoint Protection
  • Password Manager

Premium User

£60Per Month

Features

  • Patch Management
  • Microsoft 365 Standard
  • Email Protection
  • Email Backup
  • Security Awareness Training
  • Endpoint Protection
  • Password Manager

Server

£30Per Month

Features

  • Patch Management
  • 24x7x365 Monitoring
  • Endpoint Protection
  • Veeam Backup Agent
Our Accreditations

Certified Expertise you can trust

At Octopus 365, we pride ourselves on maintaining the highest standards of professionalism and expertise. Our industry accreditations reflect our commitment to delivering top-tier IT services. Each certification represents our dedication to staying up-to-date with the latest technologies and best practices, so you can trust that your business is in capable hands. From cybersecurity to cloud management, our accredited team is equipped to provide you with reliable, expert support that meets industry standards.

ISO 9001-2015-500
ISO 14001-2015-500
ISO 27001-2017-500
Cyber-Essentials-Logo-1
MicrosoftPartner-500
VCSP_registered_color_rgb
Insights and Updates

Stay Informed with the Octopus 365 Blog

Keep up with the latest in IT trends, tips, and industry news through the Octopus 365 blog. From expert advice on cybersecurity to practical guides on cloud services and IT management, we’re here to help you stay ahead of the curve. Whether you’re looking for ways to optimise your business technology or understand the newest advancements, our blog provides valuable insights to keep your business running smoothly and securely.

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